Who we are
This website is owned and operated by ROCBACK.
Our website address is: https://rocback.com
Our website address is: https://rocback.com
Information We Collect
We collect personal data that you voluntarily provide to us when using our website, including but not limited to:
- Name, company name, email address, phone number, and company position
- Information submitted through contact forms, inquiry forms, or quotation requests
- IP address, browser type, and browsing behavior for website security and optimization
We may also automatically collect non-identifiable technical data to improve website performance and security.
How We Use Your Information
We use the collected information solely for the following purposes:
- To respond to your inquiries, quotations, and business cooperation requests
- To provide product information, technical support, and related services
- To improve our website, services, and user experience
- To ensure website security and prevent malicious access or spam
Cookies & Similar Technologies
Our website may use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic.
You can choose to accept or disable cookies through your browser settings. Disabling cookies may affect certain website functions.
Embedded Content from Third Parties
Our website may include embedded content such as videos, images, or documents from external platforms.
These third parties may set their own cookies and collect data according to their independent privacy policies.
Who We Share Your Data With
We do not sell, rent, or trade your personal data to third parties for commercial purposes.
Your data may only be shared in the following situations:
- With our authorized service providers (IT, hosting, and technical support) under strict confidentiality obligations
- When required by law, regulation, or government authorities
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.
Inactive inquiry data will be securely deleted or anonymized periodically.
Your Rights
You have the right to:
- Access, correct, or update your personal data
- Request deletion of your personal data (where not required by law to retain)
- Withdraw consent to data processing at any time
To exercise these rights, please contact us through our website contact form.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
Changes to This Policy
We may update this privacy policy occasionally. The latest version will be posted on this page.
Contact Us
If you have any questions about this privacy policy, please contact us via our website contact form.